At Spraycool® we seek to establish and maintain long-term business relationships with suppliers who will support SprayCool customer satisfaction, growth and profitability. We value the contributions that our suppliers bring to our products and seek suppliers with which we will share a commitment to mutual business success.

We are dedicated to working with suppliers that provide a sustained high-level of business performance and culture of continuous improvement.  To that end we evaluate the effectiveness of our supplier relationships in the following areas:

• Technology:  Suppliers have technology that meets SprayCool needs and continuously invests in new technology to drive quality, capability and cost improvement.  Suppliers commit to collaborative product and process development.
• Quality:  It is the goal of SprayCool to receive defect-free materials.  Supplied product quality and reliability is expected through superior design, manufacturing process control, supply management and continuous improvement.
• Service:  Suppliers provide superior service that demonstrates a high level of commitment to SprayCool as a long term customer.
• Delivery:  SprayCool expects 100% on-time delivery of supplied product within a window of three days early to zero days late.  Suppliers are expected to provide reliable quick-turn and production lead times that are decreasing over time.
• Cost:  SprayCool expects to achieve favorable and decreasing costs based upon our commitment to mutual business success.
• Business:  The SprayCool goal of maintaining long-term supplier relationships requires financially stable suppliers with business objectives that align with those of SprayCool.

Purchase Order Terms and Conditions